Frequently Asked Questions (FAQs)
How does the Flip Bucket work?
The Flip Bucket uses a unique two-lid system to allow FIFO (First-In, First-Out) rotation. Fill from the bottom, dispense from the top — simple and effective.
Is it safe for food storage?
Yes! Flip Bucket is made from BPA-free, food-safe plastic and includes airtight gaskets to preserve freshness and prevent contamination.
How do I clean my Flip Bucket?
Hand wash using warm water and mild soap. Avoid abrasive cleaners or dishwashers to maintain gasket integrity and airtight seal.
Can I buy replacement lids or gaskets?
Yes, replacement parts are available. Please contact our support team or visit the product parts section on our website.
What’s the return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your Flip Bucket, contact us to initiate a return.
Product Guides & Instructions
Shipping, Returns & Warranty
Shipping: Orders typically ship within 2–3 business days. Delivery times vary by location.
Returns: 30-day return window for unused buckets in original condition. Read our full returns policy.
Warranty: Flip Bucket is backed by a 1-year limited warranty covering manufacturer defects.
Contact Flip Bucket Support
Have questions or need personalized help? Reach out to us:
- Email: [email protected]
- Phone: (888) 558-FLIP [3547]
- Business Hours: Monday–Friday, 9 AM – 5 PM MT
Still Need Help?
We’re real people, and we’re here to help. If your issue isn’t covered above, reach out — we’ll get back to you within 1–2 business days.
