At Flip Bucket, your satisfaction is our priority. If you're not 100% happy with your purchase, we make it easy to return or exchange your items.
✅ Return Policy Overview
Returns accepted within 30 days of delivery
Product must be unused, undamaged, and in original packaging
Proof of purchase (order confirmation or receipt) required
📦 How to Start a Return
Email us at [email protected]
Include your order number and reason for return
We’ll send you a Return Authorization (RA) and instructions
💳 Refunds
Refunds are issued to the original payment method
Once your return is received and inspected, we’ll notify you by email
Please allow 5–10 business days for processing
🔁 Exchanges
Need a different item or size? No problem. Contact us at [email protected] and we’ll walk you through an exchange.
🚫 Non-Returnable Items
Items marked “Final Sale” or “Scratch & Dent”
Used or damaged Flip Buckets not due to our error
📍 Return Shipping Address
Provided upon request.
🛠️ Product Issues or Warranty Claims?
Email [email protected] for defective, missing, or damaged items. We stand behind our craftsmanship and are happy to help.
Items must be returned within 30 days of the purchase date.
Products must be unused, in their original packaging, and in resellable
condition to qualify for a full refund.
If the product is defective or damaged upon arrival, we will cover the return shipping cost and issue a replacement or full refund.
A 15% restocking fee applies to returns of non-defective items.
No restocking fee is charged if the item is being returned due to defects or shipping damage.
Contact our Flip Flops (Returns) Team at
[email protected] with your order number and reason for return.
We will provide you with a Return Authorization Number (RMA) and return instructions.
Customers are responsible for return shipping costs, unless the item is defective or an error was made in fulfillment.
Once the return is received and inspected, we will process your refund within 5-7 business days to the original payment method.
Used or damaged products (unless defective upon arrival).
Clearance or final sale items.
Name (Required)
Email (Required)
Phone Number (Optional)
Order Number (Required)
Purchase Date (Required)
Reason for Return (Received Wrong Item, Damaged/Defective, Other)
Additional Details (Optional)
We’ll reply via email and you can provide photos (for damaged or defective items)
(888) 558-FLIP [3547]