FREE SHIPPING ON ORDERS OVER $199
Items must be returned within 30 days of the purchase date.
Products must be unused, in their original packaging, and in resellable
condition to qualify for a full refund.
If the product is defective or damaged upon arrival, we will cover the return shipping cost and issue a replacement or full refund.
A 15% restocking fee applies to returns of non-defective items.
No restocking fee is charged if the item is being returned due to defects or shipping damage.
Contact our Flip Flops (Returns) Team at
[email protected] with your order number and reason for return.
We will provide you with a Return Authorization Number (RMA) and return instructions.
Customers are responsible for return shipping costs, unless the item is defective or an error was made in fulfillment.
Once the return is received and inspected, we will process your refund within 5-7 business days to the original payment method.
Used or damaged products (unless defective upon arrival).
Clearance or final sale items.
Name (Required)
Email (Required)
Phone Number (Optional)
Order Number (Required)
Purchase Date (Required)
Reason for Return (Received Wrong Item, Damaged/Defective, Other)
Additional Details (Optional)
We’ll reply via email and you can provide photos (for damaged or defective items)
(385) 999-0914